1. When do you need it?

We recommend utilising this in the early stages of your project development, when you are setting up your conceptual design.

2. Where do we start?

We will collect information about your product (its conception or idea), your business goals and target audience.

3. What’s the procedure?

We will interview your product stakeholders in order to collect the necessary information. Based on this, we will select the most appropriate research method to use (interview, questionnaire, focus group etc.) and prepare the study. Finally, we will run the research and analyze the results.

Usual timeline: 5-10 days.

4. What’s the result?

We will provide you with detailed descriptions of your target audience groups (persona descriptions), including information about their goals and choices when using your product. You will also receive a full list of facts revealed in the research, proved by participants’ comments.

1. When do you need it?

Usability testing may be used at almost any step of a project, whether you already have a product or have an interactive mock-up that needs early review and estimation.

2. Where do we start?

We will first ascertain your business goals and target audience, and we will have an initial scan of your product or mock-up.

3. What’s the procedure?

We will interview your project stakeholders in order to collect information about your business goals and needs. Based on the interview results, we will compile a description of participant characteristics and compile a screener for recruitment, which is to be approved by you. After that, our experts will run a number of tests for each group of your target audience and record the results.

Usual timeline: 10-15 days.

4. What’s the result?

We will provide you with a detailed report describing all the issues encountered by participants during testing. The report will also contain our recommendations for fixing the revealed issues. All of our findings are ranked in order of importance.

1. When do you need it?

This is typically conducted in the early stages of project development, when the product conception and navigation is being designed or redesigned. This method facilitates customer centric compilation of classifications (e.g. a product catalog or a website menu).

2. Where do we start?

We will first ascertain your business goals and target audience, as well as your product classification, menu sections and other things you’d like to improve.

3. What’s the procedure?

We will interview your project stakeholders in order to collect information about your business goals and needs. Based on the interview results, we will compile a description of participant characteristics and compile a screener for recruitment, which is to be approved by you. After that, our experts will run the card sorting task with participants from each group of your target audience and record the results.

Usual timeline: 10-15 days.

4. What’s the result?

We will provide you with user-friendly classifications, such as a product catalog or website menu. The classification will be based on the words and expressions used by your clients.

1. When do you need it?

This is mostly employed when the product is already live and needs refining.

2. Where do we start?

We will first ascertain your business goals and target audience, as well as ask you to provide several variants of the user interface design.

3. What’s the procedure?

We will interview your project stakeholders in order to collect information about your business goals and needs, and get the materials ready for the test. After that, our experts will run the A/B tests for each group of your target audience and register the results.

Usual timeline: 5-10 days.

4. What’s the result?

We will provide you with a detailed report of our findings, including recommendations for the preferred version of your user interface design, as indicated by participants.

1. When do you need it?

This is typically used during the primary stage of project development, when the product conception is being formed, and the detailed design specifications are being determined. You may also use this process to redesign an existing product.

2. Where do we start?

We will first ascertain your business goals and target audience, ask for your insights into your product vision, as well as a list of its intended functions.

3. What’s the procedure?

We recommend starting with requirements elicitation. If you have a product to update, we recommend expert research or usability testing to estimate its pros and cons. After that, we will compile a list of the main groups (personas) within your target audience, including their characteristics, and work out the key scenarios for goal achievement for each user group. Finally, we will design the product structure and navigation and create the conceptual mock-ups as appropriate.

Usual timeline: 10-15 days.

4. What’s the result?

We will provide you with a report describing the main user groups and their characteristics, plus the report on the product interface conceptual model, including the descriptions of its key scenarios, the clients’ interactions with the product, the product structure and the conceptual mock-up of the main interface screens.

1. When do you need it?

It may be used at any step of a project, when you need to design a user interface for a new project or improve an existing product.

2. Where do we start?

We will first ascertain your business goals and target audience, gain an understanding of your product concept, as well as its functions.

3. What’s the procedure?

We would recommend starting with conception development. After that, we will create detailed mock-ups (with the option to include interactive elements) of the main interface screens with images of all visual elements (buttons, drop-down lists, menus, texts etc.). In certain cases, we can provide recommendations for graphic design themes (such as icons, welcome screens, background images, etc.), and visual style. We also have the capacity, where appropriate, to create specifications for the technical implementation of the product interface (i.e., illustrated text descriptions for each element behaviour) to be used by developers.

Usual timeline: 10-15 days.

4. What’s the result?

We will provide you with the detailed mock-up of the main interface screens including the images of all visual elements with their properties and behavior description.

1. When do you need it?

Graphic design can be utilized at any stage of a project, whether you need to create graphic design for your new project or improve the product you have.

2. Where do we start?

We will first gather your business goals and target audience, product conception and mock-up, which we will use to conduct an initial scan.

3. What’s the procedure?

We recommend starting with project development. After that, we will work out the detailed graphic elements (icons, welcome screens, background images etc.) in accordance with your conception and mock-up.

Usual timeline: 10-15 days.

4. What’s the result?

We will provide you with a layered graphic file (usually in Adobe Photoshop .psd format), including separate layers.

1. When do you need it?

This can be applied at the project layout and technical implementation stages of development. We provide designer supervision to assist in the implementation of the mock-ups we have designed.

2. Where do we start?

To begin, we will need access to your designed product, even if it’s no more than just a test platform.

3. What’s the procedure?

We will run a number of revisions (3-4 as a rule) of the designed product and report on all the revealed discrepencies between your product and our detailed design mock-up. We will also advise your developers (in person or online) on the technical implementation of the detailed interface mock-up we’ve designed. During the project development, we will help you find new or alternate solutions for technical specifications, marketing and other project issues (e.g, in case the project deadlines are changed)

Usual timeline: 10-15 days.

4. What’s the result?

We will provide you with the results of the interactive computer product prototype created by your developers (as a list of mismatches between the detailed mock-up and the product user interface conception), plus our oral advice and recommendations concerning the product interface in the process of its development.